Accessibility Statement

Last updated: May 2026

Our Commitment

Smooth Slide Sliding Glass Doors believes that digital accessibility is a fundamental right. We are committed to ensuring that our website is accessible to people of all abilities, including those who use assistive technologies like screen readers, keyboard navigation, voice control software, and screen magnifiers. We strive to provide an equal experience for all visitors regardless of disability, ensuring everyone can learn about our services, request quotes, and contact us with ease.

Compliance Standard

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), are the recognized international standard for web accessibility and the standard referenced by the Americans with Disabilities Act (ADA).

WCAG 2.1 AA covers a wide range of accessibility considerations, including:

• Perceivable: Information must be presentable in ways users can perceive (e.g., text alternatives for images, sufficient color contrast)
• Operable: Interface components must be operable by everyone (e.g., keyboard accessible, no flashing content)
• Understandable: Information and operation must be understandable (e.g., readable text, predictable navigation)
• Robust: Content must work with current and future assistive technologies

Accessibility Features on This Site

We have implemented the following accessibility features:

• Skip navigation link — Allows keyboard users to jump directly to main content
• Keyboard navigation — All features can be operated using a keyboard alone, without a mouse
• Visible focus indicators — Clear visual feedback when navigating with keyboard
• Descriptive alt text — All images include alternative text describing their content
• Proper heading structure — Pages use H1, H2, H3 in logical order for screen reader navigation
• Semantic HTML — Proper use of landmarks (header, nav, main, footer) for assistive technology
• ARIA labels — Additional descriptive labels for screen readers
• Color contrast — Text meets WCAG AA contrast ratios (4.5:1 for normal text)
• Mobile-friendly design — Touch targets are at least 44×44 pixels
• Resizable text — Content remains usable when text is enlarged up to 200%
• Form labels — All form fields have properly associated labels
• Reduced motion support — Animations respect prefers-reduced-motion user preferences
• High contrast mode support — Site adjusts for prefers-contrast user preferences

Known Limitations

Despite our best efforts to ensure accessibility, there may be some content on our website that does not yet fully meet WCAG 2.1 AA standards. We are actively working to identify and resolve these issues. Known limitations may include:

• Some older content may not have been fully updated to current accessibility standards
• Third-party content embedded on our site (such as Google Maps) may have accessibility limitations beyond our control

We are committed to continuous improvement and welcome feedback to help us address these issues.

Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us using one of the following methods:

We aim to respond to all accessibility feedback within 2 business days. We will work with you to provide the information, item, or transaction you require through a communication method that is accessible to you, consistent with applicable law.

Alternative Ways to Reach Us

If you have difficulty using any part of our website, we want to make sure you can still access our services. You can reach us directly by:

• Calling us: (555) 555-5555 during business hours (Mon-Fri 8am-6pm, Sat 8am-4pm)
• Texting us: (555) 555-5555 — photos of your sliding door issue welcome
• Emailing us: hello@smoothslide.com

We are happy to schedule appointments, provide quotes, and answer questions through any of these methods.

Ongoing Improvements

We regularly review our website for accessibility and make improvements over time. We work with our development team to ensure new content meets accessibility standards before publication, and we conduct periodic accessibility audits to identify and address any issues that arise.

Third-Party Content

Some content on our website is provided by third parties (such as Google Maps for service area maps). While we make every effort to ensure third-party content is accessible, we cannot always control or guarantee the accessibility of these external services. If you encounter accessibility issues with third-party content on our site, please let us know and we will work to provide alternative access methods.

Browser and Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies and browsers:

• Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Browsers: Recent versions of Chrome, Firefox, Safari, and Edge
• Operating systems: Windows, macOS, iOS, Android

If you experience issues with a specific browser or assistive technology, please contact us so we can investigate.

Formal Complaint Process

If you have made a good-faith effort to resolve an accessibility issue with us and remain dissatisfied with our response, you have the right to file a complaint with the U.S. Department of Justice under the Americans with Disabilities Act. Information about filing a complaint can be found at www.ada.gov.

We hope you will contact us first so we can work directly with you to address any concerns.

Changes to This Statement

We may update this accessibility statement from time to time to reflect changes in our accessibility practices or technology. The date at the top of this page indicates when this statement was last revised.

Smooth Slide Sliding Glass Doors is committed to providing equal access to information and services for all users. Thank you for helping us make our website more accessible for everyone.